IFLA Training Program on “Measurement, Evaluation and Demonstrating Impact of Library Services” at Library Learning Commons – SLIIT

IFLA, the leading voice of the global library professions, organized a two-day workshop on “Measurement, Evaluation and Demonstrating Impact of Library Services” for the staff members of the SLIIT (Sri Lanka Institute of Information Technology) Library Learning Commons, at the invitation of the Senior Librarian of SLIIT.

IFLA Asia and Oceania Impact Trainer and Information Coordinator Dr. Premila Gamage served as the resource person for this event. The workshop mainly focused on how measurement, evaluation and demonstrating impact can enhance library services.

SLIIT Library Learning Commons, one of the pioneer libraries in the non-state higher education degree awarding institution in the academic sector in Sri Lanka, is a library constantly moving beyond traditional practices to explore new areas of development. Through this workshop, the library staff identified pathways to fulfilling their mission by addressing core and minor goals.

The workshop was conducted on 9 – 10 January 2025 at the SLIIT main library premises in Malabe. It brought together all library staff members attached to SLIIT, including staff of SLIIT main library, Metro, Curtin Colombo and Matara libraries. Dr Premila led the program by applying real-world scenarios, interactive teaching methods, and engaging activities.

The workshop covered five main modules: Evaluating and Demonstrating the value and impact of the library services, Community Needs Assessment and Identification, Outputs and Performance, Outcomes and Impact, and Evidence-based Storytelling. Each module covered real-time examples and hands-on activities, allowing participants to engage and collaborate.

Participants also practiced evidence-based study methods by comparing their knowledge and experiences through opening and closing notes. The sessions showed how the concept of “Need” translates into next steps such as input, process, outcomes, and impact, using relevant real-world examples. The final session emphasised the importance of showcasing achievements to the public through storytelling.

By the end of the workshop, participants had enhanced their critical thinking and practical skills in measuring, evaluating, and demonstrating the impact of library services. They also gained valuable knowledge on effectively showcasing their work to users and the community. Upon completing the two-day workshop, participants were awarded a certificate of completion endorsed by IFLA.  The certificate ceremony was graced by Prof. Samantha Thelijjagoda (Pro Vice-Chancellor – Research and International, SLIIT), Ms Pushpamala Perera (Senior Librarian – SLIIT) and Dr Premila Gamage.

Contributed by SLIIT Library