Cookie policy
Information we collect
Below you can see and customise the information that we collect about you. To learn on the fuller context, please read our privacy and data protection policy.
Cookies we use
This Cookie Policy (the ‘policy’) explains what cookies are and how we use them. It should be read together with our Privacy Notice, which sets out how and why we collect, store, use and share personal data generally, as well as your rights in relation to your data. If you have any questions about this policy, please contact us by email sent to [email protected].
Cookies are small text files that are placed on your computer by websites that you visit. Cookies contain information that is transferred to your computer’s hard drive and allow to distinguish you from other users of our Site. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the website owners. For example, cookies may monitor how many times someone visits a website, which pages are read on that website, and where website users are located. They will allow us to count the number of unique and return visitors. Some of the data collected through cookies will be aggregated or statistical, which means you will not be identified individually.
The table below explains what cookies we use on our website and why.
Types of cookies
Cookies may be either “persistent” or “session” cookies. Persistent cookies consist of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). Persistent or tracking cookies are employed to store user preferences and allow to customize how we present information through site layouts or themes. Session cookies, on the other hand, are used by the server to store information about user page activities only during a session and will expire when the web browser is closed.
In addition to our own cookies, we also use ‘third party cookies’ set by our website service providers, advertising partners and social media service providers. For more detailed information about third-party cookies used, please see the table below.
Table of cookies we use and purpose:
| Cookie name | Cookie description |
| Google Analytics | Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Purpose: Cookie by Google used for website analytics. Generates statistical data on how the visitor uses the website. Privacy Policy: https://policies.google.com/privacy?hl=en Cookie Name: _ga,_gat,_gid Cookie Expiry: 2 Years |
| Hotjar | Provider: Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta Purpose: Hotjar is a technology service used by IFLA that helps us better understand our users’ experience, which enables us to build and maintain our service with user feedback. For example: how much time they spend on particular pages which pages they spend most time on which links they choose to click what users do and do not like. Hotjar uses cookies and other technologies to collect data relating to our users’ behaviour and their devices. This includes: screen size, device type (unique device identifiers) browser information. Hotjar stores this information on our behalf in a anonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. Privacy Policy: https://www.hotjar.com/legal/policies/privacy/ Cookie Name: _hjSessionUser_{site_id} Cookie Expiry: https://help.hotjar.com/hc/en-us/articles/36819956719505-Cookies-on-hotjar-com |
| WordPress [functional] | Purpose: authenticating users who have registered an account on a WordPress website. Privacy policy: https://wordpress.org/about/privacy/ Cookie Name: wordpress_[hash], wordpress_logged_in_[hash], wp-settings-{time}-[UID] Cookie Expiry: 15 days (sessions) |
Consent to use cookies and managing cookies settings
The law states that we can store cookies on your device if they are essential to the operation of the Site. Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences.
To set all other cookies, we need your permission. Consent for non-essential cookies is sought when you first access the Site and can be managed via the Cookies Settings link in the footer of our Site. You can follow that link to turn these cookies off.
You can also manage which cookies you receive via your web browser. Most browsers have built in privacy settings that provide differing levels of cookie acceptance, expiration time, and disposal. can set your browser settings not to accept cookies – please follow your browser provider’s instructions to do so.
You can find more information about cookies, including how to manage and delete them, at www.aboutcookies.org, www.allaboutcookies.org or www.civicuk.com/cookie-control/browser-settings. However, please note that some of our Site features may not function as a result of removing cookies.
If you would like to know more about what cookies we use on our site, please get in touch.
Changes to this policy
We may update this policy from time to time. Please check this policy to ensure you are aware of the current version.
This Cookie policy was last updated on 28 January 2026.