Conference Session 203

Empowering library users to solve problems: our stories

Social Science Libraries with Law Libraries and Government Libraries

Congress track 3: Users driving access and services.

16 August 2012 10:45 - 12:45 | Room: Session Room 4

• Desk statistics under a microscope = improved library services
  SUSAN GARDNER ARCHAMBAULT (Loyola Marymount University, Los Angeles, California, USA)
• Was wir von unseren Nutzern lernen können – und wie
  Translations: [Français]
  SEBASTIAN NIX (Wissenschaftszentrum Berlin für Sozialforschung, Bibliothek und wissenschaftliche Information, Berlin, Germany)
• How to be competitive in the educational & cultural landscape: the challenge of the Carol I Central University Library in Bucharest, Romania - case study
  MIREILLE RADOI (Carol I Central University Library, Bucharest, Romania)
• Libraries supporting national development goals in Namibia
  ELLEN NAMHILA (University of Namibia, Windhoek, Namibia) and RITVA NISKALA (Namibia Library and Archives Service, Ministry of Education, Windhoek, Namibia)
• Empowering library users, establishing channel of communication for service quality expectations of trainers from government Administrative Training Institute (ATI) libraries in India
  MANOJ KULKARNI (Yashwantrao Chavan Academy of Development Administration (YAHSADA), Pune, India) and NEELA J. DESHPANDE (University of Pune, Pune, India)
• Giving them what they need, more simply: empowering students through internet specific subject websites
  DOUG SUAREZ (Brock University, St. Catharines, Ontario, Canada)